Terms of Use

Terms of Use

These Terms of Use ("Terms") were last updated on March 15, 2018.

  1. These Terms
  • 1. AfterSchool’s mission is to provide students with an effective, interactive, affordable and healthy learning environment. We enable anyone anywhere to create and share educational courses (instructors) and to enroll in these educational courses to learn (students). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us and our student and instructor community. These Terms apply to all your activities on the AfterSchool website, the AfterSchool mobile applications and other related services (“Services”).
  • 2. These terms of use govern your use and access to our services, including our website(s), our application(s), our application programming interfaces (APIs), our notifications and any information or content appearing therein (collectively our “Platform”).
  • 3. By using our Platform, you agree to these terms regardless of whether you are paying user or a non-paying visitor. If you are using our Platform as a representative of an entity, you are agreeing to these terms on behalf of that entity.
  • 4. You should also read our Privacy Policy which sets out how we collect and use your personal information.
  1. About us and how to contact us
  • 1. We are AfterSchool Education Limited, a company registered in Hong Kong, trading as AfterSchool. Our company registration number is 68793974-000-01-18-2 and our registered office is at ROOM 510, WAYSON COMMERCIAL BUILDING, 28 CONNAUGHT ROAD WEST HONG KONG.
  • 2. For any questions or problems relating to our Platform, our products or services, or these terms, you can contact us by telephoning our customer service team at 6971 7813 or emailing us at support@afterschool.com.hk.
  • 3. We are the data controller in relation to our Platform and are responsible for your personal data. Please refer to our Privacy Policy which is available at afterschool.com.hk for information about what personal data we collect and what we do with it. It is important that you read our privacy policy, which may be updated from time to time, and understand how we use your information and the rights that you have about your information.
  • 4. If we have to contact you, we will do so by telephone or by WhatsApp or by emailing to you at the phone number or email address you provided to us.
  • 5. When we use the words "writing" or "written" in these terms, this includes emails.
  1. Changes of terms
  • 1. We may amend these terms from time to time by posting the updated terms on our Platform. If we make material changes, we will notify you of the changes before they become effective. By continuing to use our Platform and our services after the changes come into effect means that you agree to be bound by the revised policy.
  1. Availability of our services
  • 1. We are constantly changing and improving our Platform and the products or services we provide. We may from time to time change or discontinue any of the products or services we offer, or add or remove functionalities or features, and we may suspend or stop certain products, services, functionalities or features altogether. If we discontinue certain products, services, functionalities or features, we will give you advance notice where reasonably possible.
  • 2. We may release products, services, functionalities or features that we are still testing and evaluating. We will label such services as “beta”, “preview”, “early access” or “trial” or any words or phrases with similar meanings. You understand that these beta services are not as reliable as other products or services we offer.
  • 3. We reserve the right to limit your use of our Platform and the services we provide, including the right to restrict, suspend or terminate your account if we believe you are in breach of these terms or are misusing our Platform or any services we provide.
  • 4. We try our best to ensure that our Platform is always available, but we do not guarantee that the operation of or access to our Platform will be uninterrupted or continuous. Our Platform may be interrupted for maintenance, repairs, upgrades, network or equipment failures.
  • 5. You are responsible for configuring your information technology, computer programmes and platform or system in order to access our Platform. We do not guarantee that our Platform will be free from bugs or viruses.
  1. Your account and password
  • 1. You need an account for most activities on our platform, including to purchase and enroll in a course or to submit a course for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address and phone number. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be closed.
  • 2. You agree not to share your account credentials or give others access to your account. If and when we detect that an account is shared by multiple users, we may treat this as a security breach and suspend or terminate your account.
  • 3. We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you are in breach of these terms.
  • 4. You agree to follow our Acceptable Use Policy, which is set out at the end of these terms.
  • 5. You are responsible for all actions or activities that happens by, through or under your account, unless you report misuse.
  1. Course Enrollment and Lifetime Access
  • 1. Under our Instructor Agreement, when instructors publish a course on AfterSchool, they grant AfterSchool a license to offer a license to the course to students. This means that we have the right to sublicense the course to the students who enroll in the course. As a student, when you enroll in a course, whether it’s a free or paid course, you are getting from AfterSchool a license to view the course via the AfterSchool platform and Services, and AfterSchool is the licensor of record. Courses are licensed, and not sold, to you. This license does not give you any right to resell the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on torrent sites).
  • 2. In legal, more complete terms, AfterSchool grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular courses or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a AfterSchool authorized representative. This also applies to content you can access via any of our APIs.
  • 3. We generally give a lifetime access license to our students when they enroll in a course. However, we reserve the right to revoke any license to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons, for example, if the course you enrolled in is the object of a copyright complaint. The lifetime access is not applicable to add-on features and services associated with a course, for example translation captions of courses may be disabled by instructors at any time, and an instructor may decide at any time to no longer provide teaching assistance or Q&A services in association with a course. To be clear, the lifetime access is to the course content but not to the instructor.
  • 4. Instructors may not grant licenses to their courses to student directly and any such direct license shall be null and void and a violation of these Terms.
  1. Payments, Credits, and Refunds
  • 1. Pricing
    • 1.1. The prices of courses on AfterSchool are determined based on the terms of the Instructor Agreement. In some instances, the price of a course offered on the AfterSchool website may not be exactly the same as the price offered on our mobile, due to mobile platform providers’ pricing systems and their policies around implementing sales and promotions.
    • 1.2. We regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available to new users only.
  • 2. Payments
    • 2.1. You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as Bank Transfer or mobile wallet) for those fees. AfterSchool works with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Check out our Privacy Policy for more details.
    • 2.2. When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payments.
    • 2.3. In some cases, we may issue diamonds to your account. These diamonds will not expired, and have no cash value.
  1. Content and Behavior Rules
  • 1. You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
  • 2. If we are put on notice that your course or content violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others, or is about an illegal activity), if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. AfterSchool complies with copyright laws.
  • 3. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
  • 4. If one of our instructors has published a course that infringes your copyright or trademark rights, please let us know. Under our Instructor Agreement, we require our instructors to follow the law and respect the intellectual property rights of others.
  1. Use of the Platform
  • 1. You must comply with the Acceptable Use Policy and all applicable laws and regulatory requirements, including privacy laws and intellectual property laws in using or accessing the Platform.
  • 2. Subject to your payment of applicable fees, we give you a personal, worldwide, royalty-free, non-assignable, non-transferrable, non-sublicensable, non-exclusive and revocable licence to access and use our Platform, including any software or application as part of the services we offer. This licence is for the sole purpose of enabling you to use and enjoy the benefit of our Platform as provided by us and in the manner as permitted by these terms.
  • 3. This licence to use our Platform will terminate if you do not comply with these terms or other additional terms or conditions imposed by us from time to time.
  • 4. You must not copy, modify, distribute, sell, lease, loan or trade any access to the Platform or any data or information on it.
  1. Your rights
  • 1. You retain your rights to any information or content you submit, post or display on or through the Platform (“Your Content”). By submitting, posting or displaying such content, you grant us a worldwide, non-exclusive, royalty-free licence (with the right to sublicense) to use, process, copy, reproduce, adapt, modify, publish, transmit, display and distribute such content in any and all media or through any distribution channels (now known or later developed), subject to the applicable provisions in our Privacy Policy.
  • 2. You are responsible for your use of Your Content and any consequences thereof, including any consequences of the use of Your Content by other users or third parties. We are not responsible or liable for any use of Your Content, nor the use of any content or information submitted or posted by other users or visitors.
  • 3. You warrant that Your Content is not and will not infringe rights of any third parties and that you have all the necessary rights, power and authority to satisfy your obligations with regard to Your Content under these terms.
  • 4. If you believe your intellectual property rights have been infringed, please contact us by emailing us at support@afterschool.com.hk or WhatsApp our customer service team at +852 6971 7813.
  1. Our rights
  • 1. The content you post as a student or instructor (including courses) remains yours. By posting courses and other content, you allow AfterSchool to reuse and share it but you do not lose any ownership rights you may have over your content. If you are an instructor, be sure to understand the course licensing terms that are detailed in the Instructor Agreement.
  • 2. When you post comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize AfterSchool to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit. In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with AfterSchool for the syndication, broadcast, distribution, or publication of content on other media. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.
  • 3. We may (at our discretion but are not obliged to) review content or information submitted or posted by users on our Platform. We reserve the right to remove any content which we consider as offensive, harmful, deceptive, discriminative, defamatory or otherwise inappropriate or misleading, or content that we believe may be infringing rights of third parties. We do not endorse or support any views expressed by any users on our Platform.
  • 4. Our name “AfterSchool” and our marks and logos are our trademarks (be it registered or unregistered) and may not be used without our express prior written consent.
  1. Integrations
  • 1. We integrate with third-party software to provide a full suite of functionalities to our users. We are not responsible for any issues or loss arising from the use of any third-party software. Your access and use of the third-party software is governed by the terms of service or user agreements of that software.
  1. Feedback
  • 1. We value and welcome feedback on our Platform. You agree that we are free to use, disclose, adopt and/or modify any feedback and any information (including any ideas, concepts, proposals, suggestions or comments) provided by you to use in connection with our Platform or any products or services we offer, without any payment to you.
  • 2. You hereby waive and agree to waive any rights to claim for any fees, royalties, charges or other payments in relation to our use, disclosure, adoption and/or modification of any of your feedback.
  1. Limitation on liabilities
  • 1. Some countries or jurisdictions may not allow the disclaimers in this clause, in which case these disclaimers will not apply to you.
  • 2. To the fullest extent permitted by law, we (including our holding company(ies), subsidiaries, affiliates, directors, officers, employees, agents, representatives, partners and licensors (collectively, “Our Entities”)) expressly limit our liabilities in connection with or arising out of the provision of the Platform as follows:
    • 2.1. we provide the Platform and any products or services we offer on an “as is” and “as available” basis, and your access to or use of our Platform is at your own risk;
    • 2.2. we give no assurance, representation or warranty of any kind (whether express or implied) about the Platform and any products or services we provide;
    • 2.3. we do not guarantee that the information or content you find on the Platform is always accurate, truthful, complete and up-to-date;
    • 2.4. we expressly disclaim all warranties and representations (for example, warranties of merchantability, fitness for a particular purpose, and non-infringement);
    • 2.5. we are not responsible for any delay or disruption in our Platform or any defect, viruses, bugs or errors; and
    • 2.6. we are not responsible for the conduct of or any content or information submitted or posted by any user of the Platform (whether online or offline).
  • 3. To the fullest extent permitted by law, Our Entities are not liable to you or others for:
    • 3.1. any indirect, incidental, special, exemplary, consequential or punitive damages; or
    • 3.2. any loss of data, business, opportunities, reputation, profits or revenues,
    • 3.3. relating to the use of our Platform or any products or services we offer.
  • 4. We do not exclude or limit our liability to you where it would be illegal to do so. This includes any of our liability for fraud or making fraudulent misrepresentation in operating the Platform or providing the products or services we offer.
  • 5. Other than the types of liabilities that we cannot limit by law, the liabilities of Our Entities to you (on aggregate) are limited to the amount you have paid us (if any) for the use of our Platform or for any products or services we offer over the last twelve (12) months.
  1. Indemnity
  • 1. You agree to indemnify and hold Our Entities harmless from and against all liabilities, damages, claims, costs (including legal fees and costs), and expenses in connection with or arising from (i) your breach of these terms, (ii) your use of our Platform and/or (iii) any misrepresentation made by you.
  • 2. You also agree to fully co-operate with us in the defence or settlement of any claim in relation to or arising out of our Platform or these terms.
  1. Termination
  • 1. These terms will continue to apply until terminated by either you or us as follows.
  • 2. You may stop using the Platform any time by deactivating your account.
  • 3. We reserve the right to suspend or terminate your access to our Platform, if we reasonably believe:
    • 3.1. you are in serious or repeated breach of these terms (including a prolonged failure to settle any payment);
    • 3.2. you are using the Platform in a manner that would cause a real risk of harm or loss to us, other users, or the public;
    • 3.3. we are requested to do so by government or regulatory authorities or as required under applicable laws, regulations or legal processes; or
    • 3.4. our provision of the Platform to you is no longer possible or commercially viable.
    • 3.5. In any of the above cases, we will notify you by the email address associated with your account or at the next time you attempt to access your account, unless we are prohibited from notifying you by law.
  • 4. Where we consider necessary or appropriate, we will report any breach of these terms (or the Acceptable Use Policy) to law enforcement authorities and we will cooperate with such authorities by disclosing your identity and providing any information about you within our systems to them.
  1. Entire agreement
  • 1. These terms constitute the entire agreement between any user and us in relation to the use of or any transactions on the Platform. These terms supersede and extinguish all other agreements, promises, assurances, warranties, representations and understandings between any user and us, whether written or oral, in relation to the use of or any transactions on the Platform.
  • 2. You acknowledge that you will have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms.
  1. Other important terms
  • 1. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you do not wish to continue the contract with the transferee, you may contact us to end the contract within one (1) calendar month of us informing you of the proposed transfer and we will refund you any payments you have made in advance for any products not provided.
  • 2. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
  • 3. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  • 4. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
  1. Contact
  1. Governing law and jurisdiction
  • 1. These terms are governed by and shall be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  • 2. The courts of the Hong Kong Special Administrative Region shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms.
  1. Acceptable Use Policy
  • 1. As part of the terms of use, you agree not to misuse the Platform or help anyone else to do so. For example, you agree not to do any of the following in connection with the Platform:
    • 1.1. use our Platform for unlawful or unauthorised purposes;
    • 1.2. re-sell or attempt to benefit in a commercial fashion from any data, content or information available on the Platform;
    • 1.3. probe, scan, or test the vulnerability of any system or network;
    • 1.4. breach or otherwise circumvent any security or authentication measures or service use limits;
    • 1.5. access, tamper with, or use non-public areas or parts of the Platform;
    • 1.6. interfere with or disrupt any user, host, or network, for example by sending a virus, trojan, worm, logic bomb, or any other material that is malicious or technologically harmful, overloading, flooding, spamming, or mail-bombing any part of the Platform, or by scripting the creation of any content in such manner as to interfere with or create an undue burden on the Platform;
    • 1.7. reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Platform or any related technology that is not open source;
    • 1.8. access, search, or create accounts for the Platform by any means (automated or otherwise) other than our publicly supported interfaces (for example, "scraping" or creating accounts in bulk) or attempt to do so;
    • 1.9. send unsolicited communications, promotions or advertisements, or spam;
    • 1.10. forge any TCP/IP packet header or any part of the header information in any email;
    • 1.11. send altered, deceptive, or false source-identifying information, including "spoofing" or "phishing";
    • 1.12. conduct surveys, contests, or pyramid schemes, or promote or advertise products or services without appropriate authorisation;
    • 1.13. abuse referrals or promotions;
    • 1.14. post, publish, upload, display, distribute, or share materials that are unlawful, inappropriate, profane, pornographic, obscene, indecent, libelous, defamatory, abusive, or knowingly false, and/or that infringe intellectual property rights;
    • 1.15. violate the letter or spirit of our terms of use;
    • 1.16. violate applicable laws or regulations in any way; or
    • 1.17. violate the privacy or infringe the rights of others.